Patient Handouts
Patient Handout Bundle
Five plain-language, large-print Medicare handouts for your patients, each in color PDF, grayscale PDF and editable Word.
Patient Handouts
Patient Handout: Why Did I Get a Bill?
A calm 2-page explainer of deductibles, 20% coinsurance and preventive vs problem care on the same day, with a made-up example.
Why I made this"I thought this was free" is the call nobody at the front desk wants. Handing this over first makes that call a lot shorter.
$5
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- Length
- 2 pages (front and back)
- Format
- US Letter. Color PDF, grayscale PDF for the office copier, and an editable Word .docx. One .zip download.
- License
- One clinic (all of its locations) can print unlimited copies for its own patients and edit the Word file for that use. Please don't resell, share or post the files.
This is also included in the Patient Handout Bundle, with the other 4 guides in the set.
What's inside
- The 4 words that explain most bills, using 2026 Part B amounts (clearly labeled)
- A made-up worked example of 80/20 coinsurance
- Common reasons for a bill, including care Medicare does not cover
- Preventive care plus problem care at the same visit, shown visually
- The ABN in plain words, with the 3 choices and appeal rights
- What to do next: Medicare Summary Notice, calling billing, appeals, free SHIP or 1-800-MEDICARE help
- Large 14 pt+ text, high contrast, about a 6th-grade reading level
- Sources cited on the page (Medicare.gov, CMS; checked October 2026)
Who it's for
- Primary care and geriatric clinics with Medicare patients
- Front desks and care coordinators who hand out or mail patient education
- Clinics that want plain language: large 14 pt+ text, about a 6th-grade reading level
Files you'll download
- why-did-i-get-a-bill-color.pdf (2 pages)
- why-did-i-get-a-bill-print-grayscale.pdf
- why-did-i-get-a-bill.docx
- README-Start-Here.txt
Pairs well with
Instant downloadA .zip of PDFs and editable files, right after checkout.
Secure checkoutCard or PayPal through Payhip. I never see your card number.
Help by emailQuestions about a file? Email me.
No patient dataNothing here asks for PHI. Every example is made up.
Educational use only. Not legal, billing, coding or medical advice. Rules change and vary by MAC, state and payer, so confirm with the official sources (listed in the staff guides and Medicare kit). All examples are fictional. Not affiliated with or endorsed by CMS, HHS or any payer. Questions? Read the FAQ or email jenny@clinicrevenueguides.com.